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“I cannot fault the service offered at Hills Ford (malvern). In all departments their efforts are exemplary and I wouldn't take my vehicle anywhere else. ”
Virginia Richards - June 2014
Malvern
Air Conditioning Recharge, Batteries, Battery Check, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Diagnostics Check, Exhausts, Front and Rear Brake Pads and Disc Check, Front Wheel Alignment, Locking Wheel Nut Removal, MOT, Servicing, Steering Check, Suspension Check, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Vehicle Health Check, Wheel Alignment, Wheel Balance Check, Winter Check
Nice place, good not pushy staff. Booking, viewing without any issues. Easy to dealing with. Car was delivered for free, valeted and inspected by garage. Only downside was very tight way to get into customer parking, if another vehicle coming you'll have to reverse all the way back to parking spot. Also town seems to be quite busy so there aren't too many road options for testing. Overall happy and made purchase and would definitely recommend 👍
We purchased a new Focus ST from Hills Ford in Malvern. Great service from start to finish. The salesman we dealt with, Josh Hall was extremely helpful throughout. Thanks again. Would highly recommend.
Incredibly good service! Arrived with my Ford Transit van on the back of an AA truck after a fuel injector failed. Tim had it booked in straight away, the part was ordered and fitted, plus a test drive by the service team to check it was all ok before I collected it, and it was ready to collect by midday having arrived just the evening before! Exceptional communication as well throughout the process - highly recommended
Having just moved to the area, I needed to seek a new Ford-approved garage. First impressions, Hills' staff are so incredibly friendly, even in the midst of a nationwide depression (and it being 8 o'clock in the morning)! I got a full service, MOT and Aircon service for £300~ which is great value when compared to other non-approved garages. They did all of the above within my prefered timeframe, were very transparent on the health of my car & didn't try to sell me any unnecessary "add-ons". The only downside is the car park, it is *very* small. I had to do a 20-point turn to leave!
Helped me even though screws for my car were wrongly orders, even went the extra mile for a screw that fitted
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